error code 520

When websites crash, they often speak in numbers – and Error Code 520 stands as one of the most perplexing dialogs between servers and browsers. This communication breakdown between Cloudflare’s edge servers and origin web servers disrupts countless online experiences, affecting both small businesses and major platforms. While the error manifests as a simple numeric code, its roots spread through complex layers of web infrastructure, from network connectivity issues to server configuration problems. This guide will uncover the various triggers behind Error 520 and present targeted solutions for different scenarios, ensuring minimal downtime and optimal server performance.

What Is Error Code 520

In the vast landscape of web browsing, Error Code 520 stands as a distinctive challenge that disrupts the seamless flow of online activities. This error, specifically known as “Unknown Error,” occurs when a web server faces an unexpected condition that prevents it from fulfilling the request from a visitor. When encountered, users typically see a message indicating that the web server is returning an unknown error. Unlike standard HTTP error codes, Error 520 is a custom error code implemented by Cloudflare, a popular content delivery network and web security service. The error appears when Cloudflare’s servers cannot establish a successful connection with the origin web server, resulting in a breakdown of communication between these critical components. This interruption effectively prevents users from accessing their desired web content, leading to a frustrating browsing experience.

In the next part of this article, we will explore effective solutions to resolve Error Code 520 and restore normal web functionality.

How To Fix Error Code 520

When Error Code 520 strikes, swift action is crucial for restoring normal functionality. Now, let’s explore the most effective methods to resolve this issue.

Method 1: Clear Browser Cache and Cookies
1. Open your browser settings
2. Navigate to Privacy and Security
3. Select Clear browsing data
4. Choose “All time” from the time range dropdown
5. Check boxes for cookies and cached files
6. Click “Clear data”
7. Restart your browser

Method 2: Check Internet Connection
1. Disconnect from your current network
2. Restart your modem and router
3. Wait for 30 seconds
4. Reconnect all devices
5. Test the connection with another website

Method 3: Disable VPN or Proxy
1. Open system settings
2. Navigate to Network settings
3. Locate VPN or Proxy settings
4. Temporarily disable these services
5. Try accessing the site again

Method 4: Update Browser
1. Open browser menu
2. Go to Settings/About
3. Check for updates
4. Install any available updates
5. Restart the browser

Method 5: DNS Flush
1. Open Command Prompt as administrator
2. Type “ipconfig /flushdns”
3. Press Enter
4. Wait for confirmation message
5. Restart your computer

Method 6: Check Firewall Settings
1. Open Windows Security
2. Navigate to Firewall & Network Protection
3. Click “Allow an app through firewall”
4. Ensure your browser has necessary permissions
5. Apply changes and restart

Method 7: Contact Website Administrator
If all above methods fail:
1. Note down the exact error message
2. Capture a screenshot if possible
3. Contact the website’s support team
4. Provide your system details
5. Include steps you’ve already tried

Remember to implement these solutions in sequence, testing after each method to see if the error has been resolved. If the problem persists after trying all methods, consider seeking professional IT support for more advanced troubleshooting.

What is causing error code 520?

Network congestion during peak hours often triggers the dreaded error code 520, creating a bottleneck between servers and users. Poor internet connectivity stands as a primary culprit, particularly when network stability fluctuates or bandwidth becomes restricted. Server-side issues at the hosting provider can manifest as error 520, especially during maintenance periods or unexpected hardware malfunctions.

Outdated browser configurations frequently clash with modern web protocols, leading to this error. Cache buildup and corrupted browser data may prevent proper communication between the client and server. DNS resolution problems, whether from misconfigured settings or propagation delays, can also trigger error 520.

Security measures sometimes inadvertently cause this error, particularly when firewalls or antivirus software block legitimate connections. Content Delivery Network (CDN) misconfigurations or temporary outages often result in error 520, as these systems play a crucial role in content distribution. API endpoint failures or timeouts during data requests commonly manifest as this error code.

Incompatible SSL certificates or encryption protocols can disrupt the secure connection process, leading to error 520. Database overload or connection pool exhaustion at the server level may prevent proper request processing, resulting in this error message.

FAQ

Q: What is Error Code 520?
A: Error Code 520, also known as “Unknown Error,” is a server response indicating that the web server is returning an unknown error. This occurs when the origin server returns a response that Cloudflare cannot interpret or process correctly.

Q: What causes Error Code 520?
A: Common causes include server configuration issues, PHP timeouts, firewall blocks, or incompatible server settings. The error typically appears when there’s a communication breakdown between Cloudflare’s network and the origin web server, often due to the server failing to complete the request within the allocated time.

Q: How can I fix Error Code 520?
A: To resolve Error Code 520, try these steps:
1. Check your server’s error logs
2. Verify PHP settings and timeout values
3. Temporarily disable firewalls to test connectivity
4. Ensure your server can handle the incoming traffic
5. Contact your hosting provider if the issue persists
If you’re a website visitor encountering this error, try refreshing the page or returning later, as the issue is usually temporary.

Xavier

By Xavier Reyes

Xavier Reyes is a technology expert with over 10 years of experience in product development, software engineering, and project management. Holding a computer science degree and an MBA, he combines technical knowledge with business insight in his writing. Xavier contributes to our blog on topics from product design to infrastructure, offering clear, in-depth articles that make complex subjects accessible. He's passionate about emerging tech, UX, and digital ethics.